▾Full Use of HardwareIt seems basic but Touch Typing is still very much a critical digital skill. Additionally all software - both downloaded and online - provide keyboard shortcuts such as Ctrl S (Save), F5 (Refresh Browser) and F12 (Chrome Developer Tools), as well as a Right Mouse Button menu. Monitor Resolution is also a significant issue for both consumers, purchasers and budget holders.▾System NavigationAll downloaded and online software both offer Menu Item navigation of sophisticated but increasingly easy to engage with functions. Keyboard shortcuts provide critical two-handed software operation. Try Alt-Tab (Rotate Through Open Software Packages) and Ctrl-Tab (Rotate Right Through Browser Tabs) of Ctrl-Shift-Tab (Rotate Left Through Browser Tabs).▾Question Formation/Access to Relevant AnswersThe ability to access sophisticated operational answers by framing complex operational questions. The frequency of gaps in the available responses to operational questions becomes less and less. With this accessibility and dependability of answers comes reduced dependency on technical experts to address operational issues.▾Hosting, Building & Developing, and Publicising WebsitesWebsite hosting using cPanel, building a website using Joomla CMS, and publicising a website are all eminently straightforward to complete. But websites are not simply digital shopfronts but complex, evolving, and user-led learning resources; they are the most powerful enterprise tools ever built. Training that provides an appreciation of the opportunity and value of simply getting websites up and running, provides the greatest impact on improving outcomes and for the least possible investment of public resources.▾Performance MonitoringFree data tools that monitor and present the performance of website content and publicity provides the final piece in the popular democratisation of society. Feedback, polling, votes, likes, turnover, and awards, it is results data that is the means of adjusting or maintaining activity. The benefit of all 4 previous operational skills is fully understood when compared comparatively or longitudinally for example: https://www.collegewebsites.ac.uk/traffic-review-samples/past-alexa-traffic-order-sample |
- Jed Keenan
- 2019 Digital Inclusion Conference Presentation
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